How This FAQ Is Organised
Most questions we get fall into a few clear areas: getting into your account, moving money in or out, and handling the occasional hiccup on mobile. We have grouped the answers that way so you are not scrolling through things that do not apply to you. Deposits via bKash, Nagad, and Rocket are the most common topic — we explain exactly what
to do in the app, what the confirmation screen looks like, and when funds show in your wallet. Withdrawals follow a verification step that runs on our side; we explain what triggers it and what to expect. For login issues, the fastest path is almost always the OTP sent to your registered number. If you are switching between your phone and another
device mid-session, your account state carries over automatically — no need to log in twice.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- OTP Login
- Wallet Verification